Pricing

Plans and Pricing

Securely protect your Microsoft 365 data with the plan that’s right for you. Start your 14-day free trial today, no credit card required.

Icon Essentials Pricing - Alcion
Essentials
$3.00
/user/month
OneDrive - Alcion
Microsoft Exchange - Alcion
Share Point - Alcion
Team - Alcion
What’s included?
  • Icon Check Essentials Pricing - Alcion

    Backup and recovery for core Microsoft 365 services

  • Icon Check Essentials Pricing - Alcion

    1X backup/day

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    Unlimited SharePoint sites

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    End-to-end data security

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    Limited 1 year data retention

Icon Security Pricin - Alcion
Security
$4.00
/user/month
OneDrive - Alcion
Microsoft Exchange - Alcion
Share Point - Alcion
Team - Alcion
What’s included?
  • Icon Check Security Pricing - Alcion

    Everything in essentials

  • Icon Check Security Pricing - Alcion

    Intelligently scheduled backups, at least 3X/day

  • Icon Check Security Pricing - Alcion

    Malware elimination from backups

  • Icon Check Security Pricing - Alcion

    Ransomware detection

  • Icon Check Security Pricing - Alcion

    XDR integration

  • Icon Check Security Pricing - Alcion

    Unlimited data retention

Icon Enterprise Pricing - Alcion
Enterprise
Contact Sales
for Pricing
OneDrive - Alcion
Microsoft Exchange - Alcion
Share Point - Alcion
Team - Alcion
What’s included?
  • Icon Check Enterprise Pricing - Alcion

    Everything in security

  • Icon Check Enterprise Pricing - Alcion

    Bring your own storage

  • Icon Check Enterprise Pricing - Alcion

    SharePoint-only backup

  • Icon Check Enterprise Pricing - Alcion

    Customer-managed encryption keys

  • Icon Check Enterprise Pricing - Alcion

    Configurable unlimited data retention

Icon Essentials Pricing - Alcion
Essentials
$2.30 $3.00
/user/month
OneDrive - Alcion
Microsoft Exchange - Alcion
Share Point - Alcion
Team - Alcion
What’s included?
  • Icon Check Essentials Pricing - Alcion

    Backup and recovery for core Microsoft 365 services

  • Icon Check Essentials Pricing - Alcion

    1X backup/day

  • Icon Check Essentials Pricing - Alcion

    Unlimited SharePoint sites

  • Icon Check Essentials Pricing - Alcion

    End-to-end data security

  • Icon Check Essentials Pricing - Alcion

    Limited 1 year data retention

Icon Security Pricin - Alcion
Security
$2.99 $4.00
/user/month
OneDrive - Alcion
Microsoft Exchange - Alcion
Share Point - Alcion
Team - Alcion
What’s included?
  • Icon Check Security Pricing - Alcion

    Everything in essentials

  • Icon Check Security Pricing - Alcion

    Intelligently scheduled backups, at least 3X/day

  • Icon Check Security Pricing - Alcion

    Malware elimination from backups

  • Icon Check Security Pricing - Alcion

    Ransomware detection

  • Icon Check Security Pricing - Alcion

    XDR integration

  • Icon Check Security Pricing - Alcion

    Unlimited data retention

Icon Enterprise Pricing - Alcion
Enterprise
Contact Sales
for Pricing
OneDrive - Alcion
Microsoft Exchange - Alcion
Share Point - Alcion
Team - Alcion
What’s included?
  • Icon Check Enterprise Pricing - Alcion

    Everything in security

  • Icon Check Enterprise Pricing - Alcion

    Bring your own storage

  • Icon Check Enterprise Pricing - Alcion

    SharePoint-only backup

  • Icon Check Enterprise Pricing - Alcion

    Customer-managed encryption keys

  • Icon Check Enterprise Pricing - Alcion

    Configurable unlimited data retention

Hear What Other Microsoft 365 Admins Say About Alcion

Marks - Alcion

When it came to finding a backup solution for our Microsoft 365 data, ease of use was a top requirement. Alcion’s simplicity made setup a breeze and, without ever reading the documentation or undergoing training, we went from setup to backing up all our data in under 10 minutes!

Milestone Financial Engineers Logo - Alcion
Photo of Bryan Whiting
Bryan Whiting
CTO, Milestone Financial Engineering
Marks - Alcion

Preventing downtime due to malicious intent has been top-of-mind for us. Alcion has allowed us to protect our critical business data from both potential internal threats and external cyber threats such as malware and ransomware.

Kesta IT Logo - Alcion
Photo of Ryan Elliott
Ryan Elliot
VP, Client Solutions, KeSTA I.T.
Marks - Alcion

As someone that wears many hats, including administering our Microsoft 365 tenant, Alcion’s ease-of-use made protecting all our users and data a breeze. I have total confidence in the product and love that it proactively initiates backups if threats are detected. I have maximum protection with minimum effort on my part and that’s a win!

Neighbors and Associates Logo
Photo of Sarah Beddow
Sarah Beddow
Managing Associate, Neighbors and Associates
Marks - Alcion

With more than 5.5 million malware and ransomware attacks worldwide in 2022 alone, Alcion’s comprehensive AI-driven approach to tackling ransomware and malware and features such as backup delete protection are critical for our business today."

Rossman Partners Logo - Alcion
Photo of John Rossman
John Rossman
Managing Partner, Rossman Partners

Compare Plans

Protected Services - Alcion
Protected Services
Mail, Contacts, Calendars
Exchange
Icon Tooltip - Alcion
OneDrive
Files, Permissions
Icon Tooltip - Alcion
SharePoint
Files, Pages, Lists
Icon Tooltip - Alcion
Shared Mailboxes
Mail, Contacts, Calendars
Icon Tooltip - Alcion
Teams & Groups
Messages, Files, Mailboxes, Calendars
Icon Tooltip - Alcion
Backup and Restore - Alcion
Backup and Restore
Automated Resource Discovery
Automatically protect new resources
Icon Tooltip - Alcion
Automatic Backups
Policy-based scheduling
Icon Tooltip - Alcion
On-Demand Backups
Manual backups at a full user and site level
Icon Tooltip - Alcion
Fast Backup and Restores
Fast incremental backups convert to full for quick recovery
Icon Tooltip - Alcion
Fine-Grained Restore
Restore select data
Icon Tooltip - Alcion
Local Backup Export
PST and ZIP downloads
Icon Tooltip - Alcion
Search
Search within backups
Icon Tooltip - Alcion
Data Retention
Multi-year configurable retention
Icon Tooltip - Alcion
Backup Delete Protection
Virtual immutability
Icon Tooltip - Alcion
Intelligence - Alcion
Intelligence
Intelligent Backup Scheduling
Minimize data-loss with user activity optimized scheduling
Icon Tooltip - Alcion
Proactive Backups
Auto response to increased threat posture
Icon Tooltip - Alcion
Safe Backup Identification
Identification of good backups for fast restores
Icon Tooltip - Alcion
Security and Compliance - Alcion
Security and Compliance
Microsoft Account Login
Authentication via Microsoft login
Icon Tooltip - Alcion
Two Factor Auth (2FA)
Follows Microsoft login configuration
Icon Tooltip - Alcion
AES-256 and TLS Encryption
Data is always encrypted, at-rest and in-flight
Icon Tooltip - Alcion
Per-tenant Encryption Keys
Tenant data isolation
Icon Tooltip - Alcion
SOC 2 Type II Certification
SOC 2 Type II
Icon Tooltip - Alcion
Malware Elimination
Filter out discovered malware from backups
Icon Tooltip - Alcion
Ransomware Detection
Detects ransomware attacks when they happen
Icon Tooltip - Alcion
XDR Integration
365 Defender
Icon Tooltip - Alcion
Customer-Managed
Encryption Keys
Via AWS KMS integration
Icon Tooltip - Alcion
Enterprise IDP SSO
SAML or OIDC based provider
Icon Tooltip - Alcion
Customer-Managed Storage
Use customer-managed object storage for backups
Icon Tooltip - Alcion
HIPAA
BAA Agreement
Icon Tooltip - Alcion
Support - Alcion
Support
Help Center
Documentation, FAQ, Knowledge Base
Icon Tooltip - Alcion
Community Access
Chat with peers on Discord
Icon Tooltip - Alcion
Email and Chat Support
During normal business hours
Icon Tooltip - Alcion
Priority Support
Higher priority, Private chat channel
Icon Tooltip - Alcion
Premium Support
Phone, Engineering team access, 24x7
Icon Tooltip - Alcion
Dedicated Customer
Success Manager
Assigned Alcion representative
Icon Tooltip - Alcion
Essentials
Icon Check Essentials Pricing - Alcion
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Icon Check Essentials Pricing - Alcion
Icon Check Essentials Pricing - Alcion
Limited 1 year
Icon Check Essentials Pricing - Alcion
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Icon Check Essentials Pricing - Alcion
Icon Check Essentials Pricing - Alcion
Icon Check Essentials Pricing - Alcion
Icon Check Essentials Pricing - Alcion
Icon Check Essentials Pricing - Alcion
Security
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Unlimited fixed policy
Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
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Icon Check Security Pricing - Alcion
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Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
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Icon Check Security Pricing - Alcion
Icon Check Security Pricing - Alcion
Enterprise
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Unlimited configurable policy
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Icon Check Enterprise Pricing - Alcion
Essentials
Protected Services - Alcion
Protected Services
Exchange
Mail, Contacts, Calendars
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
OneDrive
Files, Permissions
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
SharePoint
Files, Pages, Lists
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Shared Mailboxes
Mail, Contacts, Calendars
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Teams & Groups
Messages, Files, Mailboxes, Calendars
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Backup and Restore - Alcion
Backup and Restore
Automated Resource Discovery
Mail, Automatically protect new resources, Calendars
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Automatic Backups
Policy-based scheduling
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
On-demand backups
Manual backups at a full user and site level
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Fast Backup and Restores
Fast incremental backups convert to full for quick recovery
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Fine-grained Restore
Restore select data
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Local Backup Export
PST and ZIP downloads
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Search
Search within backups
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Data Retention
Multi-year configurable retention
Icon Tooltip - Alcion
Limited 1 year
Backup Delete Protection
Virtual immutability
Icon Tooltip - Alcion
Intelligence - Alcion
Intelligence
Intelligent Backup Scheduling
Minimize data-loss with user activity optimized scheduling
Icon Tooltip - Alcion
Proactive Backups
Auto response to increased threat posture
Icon Tooltip - Alcion
Safe Backup Identification
Identification of good backups for fast restores
Icon Tooltip - Alcion
Security and Compliance - Alcion
Security and Compliance
Microsoft Account Login
Authentication via Microsoft login
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Two Factor Auth (2FA)
Follows Microsoft login configuration
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
AES-256 and TLS Encryption
Data is always encrypted, at-rest and in-flight
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Per-tenant Encryption Keys
Tenant data isolation
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
SOC-2 Certification
SOC 2 Type II
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Malware Elimination
Filter out discovered malware from backups
Icon Tooltip - Alcion
Ransomware Detection
Detects ransomware attacks when they happen
Icon Tooltip - Alcion
XDR Integration
365 Defender
Icon Tooltip - Alcion
Customer-Managed
Encryption Keys
Via AWS KMS integration
Icon Tooltip - Alcion
Enterprise IDP SSO
SAML or OIDC based provider
Icon Tooltip - Alcion
Customer-Managed Storage
Use customer-managed object storage for backups
Icon Tooltip - Alcion
HIPAA
BAA Agreement
Icon Tooltip - Alcion
Support - Alcion
Support
Help Center
Documentation, FAQ, Knowledge Base
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Community Access
Chat with peers on Discord
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Email and Chat Support
During normal business hours
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Priority Support
Higher priority, Private chat channel
Icon Tooltip - Alcion
Premium Support
Phone, Engineering team access, 24x7
Icon Tooltip - Alcion
Dedicated Customer
Success Manager
Assigned Alcion representative
Icon Tooltip - Alcion
Security
Protected Services - Alcion
Protected Services
Exchange
Mail, Contacts, Calendars
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
OneDrive
Files, Permissions
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
SharePoint
Files, Pages (Coming soon), Lists (Coming soon)
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Shared Mailboxes
Mail, Contacts, Calendars
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Teams & Groups
Messages, Files, Mailboxes, Calendars
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Backup and Restore - Alcion
Backup and Restore
Automated Resource Discovery
Mail, Automatically protect new resources, Calendars
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Automatic Backups
3X backups/day
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
On-demand backups
Manual backups at a full user and site level
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Fast Backup and Restores
Fast incremental backups convert to full for quick recovery
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Fine-grained Restore
Restore select data
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Local Backup Export
PST and ZIP downloads
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Search
Search within backups
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Data Retention
Multi-year configurable retention
Icon Tooltip - Alcion
Unlimited fixed policy
Backup Delete Protection
Virtual immutability
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Intelligence - Alcion
Intelligence
Intelligent Backup Scheduling
Minimize data-loss with user activity optimized scheduling
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Proactive Backups
Auto response to increased threat posture
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Safe Backup Identification
Identification of good backups for fast restores
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Security and Compliance - Alcion
Security and Compliance
Microsoft Account Login
Authentication via Microsoft login
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Two Factor Auth (2FA)
Follows Microsoft login configuration
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
AES-256 and TLS Encryption
Data is always encrypted, at-rest and in-flight
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Per-tenant Encryption Keys
Tenant data isolation
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
SOC-2 Certification
SOC 2 Type II
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Malware Elimination
Filter out discovered malware from backups
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Ransomware Detection
Detects ransomware attacks when they happen
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
XDR Integration
365 Defender
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Customer-Managed
Encryption Keys
Via AWS KMS integration
Icon Tooltip - Alcion
Enterprise IDP SSO
SAML or OIDC based provider
Icon Tooltip - Alcion
Customer-Managed Storage
Use customer-managed object storage for backups
Icon Tooltip - Alcion
HIPAA
BAA Agreement
Icon Tooltip - Alcion
Support - Alcion
Support
Help Center
Documentation, FAQ, Knowledge Base
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Community Access
Chat with peers on Discord
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Email and Chat Support
During normal business hours
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Priority Support
Higher priority, Private chat channel
Icon Tooltip - Alcion
Icon Check Security Pricing - Alcion
Premium Support
Phone, Engineering team access, 24x7
Icon Tooltip - Alcion
Dedicated Customer
Success Manager
Assigned Alcion representative
Icon Tooltip - Alcion
Enterprise
Protected Services - Alcion
Protected Services
Exchange
Mail, Contacts, Calendars
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
OneDrive
Files, Permissions
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
SharePoint
Files, Pages (Coming soon), Lists (Coming soon)
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Shared Mailboxes
Mail, Contacts, Calendars
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Teams & Groups
Messages, Files, Mailboxes, Calendars
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Backup and Restore - Alcion
Backup and Restore
Automated Resource Discovery
Mail, Automatically protect new resources, Calendars
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Automatic Backups
3X backups/day
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
On-demand backups
Manual backups at a full user and site level
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Fast Backup and Restores
Fast incremental backups convert to full for quick recovery
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Fine-grained Restore
Restore select data
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Local Backup Export
PST and ZIP downloads
Icon Tooltip - Alcion
Icon Check Essentials Pricing - Alcion
Search
Search within backups
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Data Retention
Multi-year configurable retention
Icon Tooltip - Alcion
Unlimited configurable policy
Backup Delete Protection
Virtual immutability
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Intelligence - Alcion
Intelligence
Intelligent Backup Scheduling
Minimize data-loss with user activity optimized scheduling
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Proactive Backups
Auto response to increased threat posture
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Safe Backup Identification
Identification of good backups for fast restores
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Security and Compliance - Alcion
Security and Compliance
Microsoft Account Login
Documentation, FAQ, Knowledge Base
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Two Factor Auth (2FA)
Chat with peers on Discord
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
AES-256 and TLS Encryption
Data is always encrypted, at-rest and in-flight
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Per-tenant Encryption Keys
Tenant data isolation
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
SOC-2 Certification
SOC 2 Type II
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Malware Elimination
Filter out discovered malware from backups
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Ransomware Detection
Detects ransomware attacks when they happen
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
XDR Integration
365 Defender
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Customer-Managed
Encryption Keys
Via AWS KMS integration
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Enterprise IDP SSO
SAML or OIDC based provider
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Customer-Managed Storage
Use customer-managed object storage for backups
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
HIPAA
BAA Agreement
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Support - Alcion
Support
Help Center
Documentation, FAQ, Knowledge Base
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Community Access
Chat with peers on Discord
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Email and Chat Support
During normal business hours
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Priority Support
Higher priority, Private chat channel
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Premium Support
Phone, Engineering team access, 24x7
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion
Dedicated Customer
Success Manager
Assigned Alcion representative
Icon Tooltip - Alcion
Icon Check Enterprise Pricing - Alcion

Frequently Asked Questions

How long is the free trial? Does it need a credit card?

The free trial is for 14 days. No credit card is required.

How are licensed users calculated?

Alcion will only charge for protected users that have an associated policy which allows backups. Our plans have a minimum billing requirement of 5 protected users.
For partner subscriptions covering multiple accounts, the minimum billing is calculated by multiplying the number of accounts by 5 protected users. However, each individual account within a partner subscription is not required to have a minimum of 5 protected users, as long as the total number of protected users across all accounts meets the minimum billing requirement.

Do you ever charge extra for backup storage or network fees?

No, all storage and network bandwidths costs are included in the per-user license fee.

Can I change my plan?

Yes, you can change your subscription plan at any time. Upgrades will be effective immediately and charged on a pro-rated basis. Downgrades will be effective at the start of your next subscription period.

Do you have a reseller or MSP pricing plan?

Yes, we offer tiered discounts and additional support for all our channel partners. Please email info@alcion.ai for more information.

What plan is included in the free trial?

The “Security” plan is included in the free trial.

Does Alcion offer discounts?

Yes, all annual subscriptions are discounted up to 40%.

What are my payment options?

We accept all major credit cards. Contact sales@alcion.ai if you need an invoice with payment via PO, ACH, wire, or check or need to work with a preferred channel partner.

What happens if I protect additional users while on an annual contract?

Additional users licenses will by default be billed based on usage at the higher monthly rate or, if desired, co-termed at the lower annual rate for the remaining duration of your contract.

Can I only backup SharePoint site or other non-user specific resources?

Yes, this is possible. Our pricing covers deployments with a natural mix of protected user and non-user resources. If you are interested in predominantly protecting SharePoint or Teams, please contact us at info@alcion.ai for a custom quote.

What is the default data retention policy?

For non-enterprise plans, Alcion retains 3 backups per day for 30 days, 1 daily backup for 90 days, 1 weekly backup for 26 weeks, and then monthly backups forever (or for one year for the Essentials plan).