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Feb 13, 2024
8 min read

TechTame, an Australian MSP, Uses Alcion to Safeguard Microsoft 365 Data

TechTame, an Australian MSP, Uses Alcion to Safeguard Microsoft 365 Data

Faced with their clients' shift from on-premise servers to cloud-based Microsoft 365 solutions, TechTame, a family-run Australian MSP established in 1994, recognized the urgent need for a dependable backup solution. Their clientele, increasingly vigilant about security, demanded protection against the rising tide of cyber threats, especially malware and ransomware. Alcion's Microsoft 365 backup solution emerged as the ideal choice for TechTame, aligning with their commitment to delivering personalized, secure, and efficient IT services. In addition, "Alcion for Partners" offered just that— a Microsoft 365 backup solution designed with MSPs in mind.

With Alcion, TechTame not only streamlined their setup and multi-tenant management but also ensured robust data protection, fortifying the trust they've built with their clients. The first tenant onboarding with Alcion, completed in less than 15 minutes, exemplified the simplicity and effectiveness TechTame values. Today, TechTame protects over 15 customers with Alcion and plans for further expansion, leveraging Alcion's AI-driven ease of use and flexible licensing to meet the specific needs of SMBs.

Discover more about how TechTame leverages the "Alcion for Partners" program to enhance their service offerings in the full case study.